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Alt 505

IT and communications services


IT services

   Maintenance / Support

   IT Security / Audit

   Communications

   Internet Presence

   Technologies / Vendors

 

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Software maintenance and computer support

 

The software maintenance and computer support, offered by Alt 505, is designed in order we can ensure you the proper functioning of your IT and communications infrastructure. We have several types of contracts to offer you the support needed for the success of your projects. These services are divided into three:

- Support. Information and communications troubleshooting by email or telephone relying on the quality, speed and efficiency provided by our support department.

- Displacement. Our technicians can assist you in your buildings solving serious problems or supporting you in actions that require our presence. This service complements our support service and provides you great value in complex infrastructure and production systems.

- Remote management. We assist you remotely in incidents resolution. In addition, this system can also manage the whole cycle of change: feasibility, impact ... and finally if necessary its implementation and verification.